Contact Us

Have a question, suggestion, or found a problem? We'd love to hear from you! The Car Check US team is here to help and improve the service for you.

Why Contact Us?

Found an error or inaccurate data? Report it and we'll investigate
Have an idea for a new feature? We'd love to hear and consider implementing it
Not sure how something works? Ask and we'll explain happily
Questions about privacy policy or data usage
Interested in business or technical collaboration
Notice a discrepancy between the data and reality

Contact Methods

πŸ“§ Email

Send us an email and we'll get back to you as soon as possible (usually within 1-2 business days):

support@vindecoderusa.com

πŸ’‘ Tip: To help us handle your inquiry faster, please include:

  • Detailed description of the issue or question
  • Screenshots (if necessary)
  • Browser and device where you encountered the problem
  • Relevant VIN (if related to a specific search)

Frequently Asked Questions

All data is sourced from NHTSA's vPIC API (vpic.nhtsa.dot.gov). We don't create or modify the data, just present it in a convenient and friendly way.
If you believe there's an error in the data, please contact NHTSA directly or the data source. We display the data as it's officially published. However, we'd appreciate if you report it to us so we can follow up.
Yes! Our service is completely free. We support the site through advertising to keep the service available to everyone at no cost.
We save your last 5 searches only on your device (using cookies) for your convenience. We don't store search history on our servers. Read more in our privacy policy.

πŸ’™ Thanks for choosing Car Check US!

Your feedback helps us improve the service and make it better for everyone. We'd love to hear from you!